Today, possibly more so than ever before, sustaining the legacy of family businesses requires innovative approaches to involve the next generation. The key lies in creating an environment that fosters enthusiasm, responsibility, and a deep connection to the family heritage.

There is plenty of debate and discussion around when is the right time to start engaging and it is difficult to be prescriptive when each member of the next generation is different but here are a number of ways that can be used to engage the next generation. Some are more direct than others, and others reflect the way that the family lives together, the way they engage and the values by which they live.

1. Early Exposure to Heritage: Commence the journey by sharing the story behind the business. Through storytelling sessions, children gain an appreciation for their family's history, establishing an emotional connection to the legacy. Stories bring the business to life, pay homage and memory to founding and previous generations and set a context for the business too.

2. Hands-On Learning Initiatives: Consider implementing programmes or industry-specific projects tailored to children's interests. This hands-on experience provides practical skills and cultivates a passion for the business.

3. Financial Literacy Integration: Empower the next generation with financial knowledge relevant to the business. Understanding budgeting, profit margins, how to read financial statements and financial planning equips them for future leadership roles.

4. Inclusive Decision-Making: Encourage an inclusive culture where every family member's opinion is valued. In family meetings, discuss business strategies and decisions, fostering a sense of responsibility and ownership.

5. Customer Service: Teach effective customer service skills from a young age. Politeness, active listening, and empathy create a positive customer experience and instill a strong sense of professionalism.

6. Embrace Technology: Integrate technology into the business and involve the youth in managing digital aspects. This not only modernises operations but also enhances the skill set of the younger generation and makes use of the digital skills that they have developed too.

7. Community Engagement Initiatives: Connect the family business with community projects. Involvement in charitable endeavors instills a sense of social responsibility, showcasing the positive impact of the family business beyond its walls.

8. Succession Planning Dialogue: Initiate open discussions about succession planning. Clearly define roles and responsibilities, ensuring each family member understands their part in carrying the business forward.

In adopting these strategies, family businesses can bridge the generational gap, ensuring a seamless transition and fostering a genuine passion for the business among the next generation.