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Flooring Manufacturer Altro Wins Two Awards At Manufacturing Excellence 2012

4th December 2012 Paul Andrews

More family business success!

Letchworth's flooring manufacturer Altro has won the Arup Award for Sustainable Manufacturing and the AESSEAL Award for Customer Focus at the Institution of Mechanical Engineers Manufacturing Excellence Awards 2012.

The awards were presented to Altro at a ceremony compered by former politician Michael Portillo at the Dorchester in London. The Sustainable Manufacturing Award was presented to Altro by Jeremy Chatwin, Director of Programme and Project Management at Arup while the Customer Focus Award was presented to Altro by the designer and producer of the evening's trophies AESSEAL's Chris Parkin.

Philippa Oldham, Head of Manufacturing at the Institution of Mechanical Engineers and one of the Manufacturing Excellence judges said: "The judges were hugely impressed by the way Altro looks at sustainability through the entire lifecycle of production and the end product."

"Since 2007, the company has managed to cut waste to landfill by 70% and has built sustainable features to company buildings wherever possible – such as a rain water capture system in the new roof. Altro was also the only approved PVC flooring supplier for London 2012 for London 2012 after proving that PVC doesn't have to be bad for the environment."

"In the Customer Focus category judges were impressed by the way customer focus underpins every element of the Altro business – with Altro using customer surveys and visits to ensure customers are fully integrated into the strategy and planning of the company."

"Altro is a fantastic success story which shows that focusing on customers and being green are key elements to a successful business."

Richard Kahn, CEO of Altro said: "I was particularly pleased to win such a prestigious award. The Manufacturing Excellence Awards, organised by the Institution of Mechanical Engineers, showcases the best examples of manufacturing across the UK."

"Competition for these awards had increased significantly this year and so it was a great tribute to everyone's hard work and commitment that we brought back trophies for both 'Customer Focus' and 'Sustainable Manufacturing'. The additional benefit of these awards is that it benchmarks us against other manufacturing organisations, unlike some of the other awards we have achieved in the past. Having won, we will not become complacent but will continue to develop and change our business appropriately to benefit our customers."

Manufacturing Excellence, run by the Institution of Mechanical Engineers, is the most successful and long established manufacturing support programme in the UK, and the only one that provides a detailed benchmarking and assessment process to help improve manufacturing businesses.

As part of the Manufacturing Excellence programme companies are asked to conduct an in-depth self assessment and those who complete one or more of the eight parts receive a free, bespoke and confidential benchmark report. The best companies in each module receive a free visit from a team of expert assessors who verify the audit responses and offer practical advice and suggestions for the business. After further judging, the winners are announced at the November award ceremony.

Manufacturing Excellence 2012 is run in partnership with The ERA Foundation, Lombard and WMG; sponsored by Arup and supported by the CBI.

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